The Stakes: A building material dealer with $30M in revenue was hit with a shock: their Experience Mod was spiking from 0.79 to 1.13. That meant a massive premium increase was coming, and they didn’t know why.
The Investigation: Most agents would have just shopped the policy. The Advisor did the math. By conducting a forensic analysis of the mod worksheet, the Advisor found the culprit: a single claim adding 0.15 points to the score.
The Breakthrough: The claim had been closed for $0, but the carrier missed the filing deadline by one month. The “ghost” of a closed claim was haunting their mod. The Advisor forced the carrier to re-file the correct data with the Rating Bureau.
The Result: The Bureau re-issued the mod at 0.98. Total Savings: $19,057.