The Stakes: A non-profit school for challenged students faced a crisis: a 300% loss ratio and a Mod of 1.88. Their carrier of 45 years finally had enough and cancelled them. The only quote they could find was $500,000—nearly quadruple their previous rate.
The Investigation: The Advisor found a breakdown in communication. It took the school an average of 37 days to report injuries. This lag time allowed minor incidents to fester into expensive claims.
The Breakthrough: The Advisor implemented a 5-Step Plan, including an on-site Registered Nurse to triage injuries (avoiding expensive ER trips) and a “Job Bank” binder of 50 transitional tasks. This ensured injured staff stayed engaged and employed rather than sitting at home.
The Result: The Mod dropped from 1.88 to 0.93. The school saved $500,000 over four years compared to the crisis quote.