The Stakes: An outdoor sign company with under 10 employees was paying an unusually high premium given their revenue. The incumbent broker had simply assigned the “Sign Installation” code to the entire policy—a common default for the industry.
The Investigation: The Advisor interviewed the staff to understand their actual daily duties. They discovered that while some employees were indeed installing signs at heights, others were strictly ground-level designers or inside salespeople.
The Breakthrough: Under Rating Bureau rules, employees who never leave the office or never perform installation duties should not be charged at the high-risk installation rate. The Advisor split the payroll into the correct, lower-cost classifications.
The Result: The premium was re-rated to reflect the actual risk, resulting in significant annual savings for the small business.