The Stakes: A large oil company with $50M in revenue underwent a routine audit. The insurance company’s auditor decided to upgrade the job classifications, charging higher rates for the same work.
The Investigation: The Advisor reviewed the worksheets and found that two maintenance workers had been reclassified as “Truck Drivers”—a much higher risk code. The independent auditor, unfamiliar with the company, had made a snap judgment.
The Breakthrough: The Advisor pulled out the NCCI Scopes Manual and found the precise descriptions that matched the maintenance workers’ actual duties. They submitted a written appeal to the underwriter.
The Result: The underwriter agreed to the correction. The Advisor recovered $2,000 in overcharged premiums.