Escaping the “Dividend” Trap
The Stakes: A school bus contractor with 30 drivers thought they had a great deal: a state program offering dividends and preferred pricing. But when a few accidents spiraled out of control, their Mod jumped to 1.079. The program that...
Continue ReadingThe Hidden “PEO” Fee
The Stakes: A midsize masonry contractor was using a Professional Employer Organization (PEO) for payroll and insurance. They suspected they were overpaying, but the PEO’s invoices were a "black box"—bundling taxes, fees, and insurance into one lump sum that made...
Continue ReadingThe Carpal Tunnel Crisis
The Stakes: A metal fabricator was suddenly hit with a rash of carpal tunnel claims, including two costing over $80,000. Their Experience Mod skyrocketed to 1.72, and their carrier cancelled them. The company was facing an existential threat from spiraling...
Continue ReadingThe Six-Year Audit
The Stakes: A massive residential property company with 5,800 units was stuck with a high Mod of 1.65. Their large broker had been asleep at the wheel, failing to perform a Mod review since 2002. The client felt the service...
Continue ReadingThe $25,000 Typo
The Stakes: A large community bank with $850 million in assets prided itself on financial accuracy. They expected their Experience Mod to be 0.838. But when the renewal came in, the Mod had inexplicably jumped, adding over $8,000 to their...
Continue ReadingBeating the Deadline
The Stakes: An independent grocery store with $20M in revenue was facing a Mod increase from 0.94 to 1.06. The cause was a single large open claim with a $140,000 reserve for a back injury, with the threat of litigation...
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