Privacy Policy
Last Updated: January 16, 2026
At the Institute of WorkComp Professionals (IWCP), we are committed to maintaining the trust and confidence of our visitors, members, and clients. We do not sell, rent, or trade email lists with other companies and businesses for marketing purposes.
This Privacy Policy provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.
1. Information We Collect
Information You Provide Voluntarily We collect information you provide directly to us, such as when you:
Subscribe to our newsletters or market briefings.
Request information about our certifications (CWCA, CWCS, MWCA).
Register for an event, webinar, or training session.
Contact us via a form or email.
This information may include your name, email address, phone number, company name, and job title.
Information We Collect Automatically When you visit our website, we use third-party services (such as Google Analytics and Hotjar) to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
2. How We Use Your Information
We use the information we collect to:
Provide Services: Deliver the certifications, training, and resources you have requested.
Communication: Send you technical updates, “Market Briefings,” and information about upcoming events that are relevant to your professional growth.
Improvement: Analyze website traffic to improve our content and user experience.
Customer Support: Respond to your comments, questions, and requests.
3. Cookies and Tracking
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
Google Analytics: We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.
Hotjar: We may use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
4. Sharing of Information
We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our website.
6. Your Rights
You are entitled to view, amend, or delete the personal information that we hold.
Unsubscribe: You can unsubscribe from our general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.
Access/Delete: Email your request to our data protection officer at kevin@iwcpro.com.
7. Changes to this Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Institute of WorkComp Professionals PO Box 5437 Asheville, NC 28813 Phone: 828-274-0959 Email: kevin@iwcpro.com