7 Secrets that Cost Your Client a Bundle on their Workers' Comp


You’re joining the largest group of workers’ comp specialists in the country. You’ll experience the satisfaction of reducing client’s workers’ comp costs, enriching employers’ lifestyles, helping employees gain an understanding of their workers’ comp benefits, all the while creating an endless stream of referrals. Sharpen your mind, take off your shoes and relax.

Preston Diamond, MWCA, CBWA

Institute of WorkComp Professionals
Managing Director

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Life licensed in 1957 and P&C licensed in 1958, Pres has seen it all. He began as a producer, worked his way up to agency owner (he still maintains an ownership interest in a niche book in California) before being asked by legendary great, Gary Holgate to join his consulting firm. Pres has been helping agents succeed ever since, consulted in over 450 agencies nationwide, sharing his expertise in systems and procedures; client acquisition and getting and keeping clients for life.

Pres developed the ISU franchise agency’s Personal Lines Systems; built the Society of CPIA’s Sales Success School, and is one of two insurance certified Face-to-Face sales instructors. He created the 6th Sense Proposal System for insurance professionals, and Client Care system for creating clients for life. Pres is a founding Director of the Institute of WorkComp Professionals and co-founder of the Institute of Benefits and Wellness Advisors. He has authored articles that have appeared in many trade publications; presented at CIC Ruble seminars, as well as for many state and national associations and other insurance groups.

Kevin Ring, MWCA, CBWA

Institute of WorkComp Professionals
Chief Operations Officer, and
Lead Workers’ Comp Analyst

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Kevin joined the Institute in 2003 after a stint managing systems for a mid-sized manufacturing company.

A licensed P&C agent, Kevin has an affinity for making the technical simple, whether it is insurance or computers. He is skilled at executing the Institute process and is especially adept at unraveling ex-mods and audits and classification clarifications.

Kevin’s plain speak approach is the key whether he is presenting at an Institute, giving workshops for employers, presenting workers’ comp to employers or presenting teleclasses for Advisors. His technical workers’ comp skills have helped Advisors through sticky situations and he’s constantly working with Advisors to deepen their knowledge of the Institute process.

Kevin has analyzed more than 748 experience mod worksheets and been responsible for finding and fixing errors for Certified WorkComp Advisors and their clients. Because of his experience working with Advisors he knows what they need. Based on this insider knowledge, Kevin designed and directed the development of ModIMPACT, IWCP’s mod analysis tool which helps you better understand the mod, how it impacts premium costs and how to control it. It is a quick, simple and powerful way to analyze a mod and communicate the results.


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David R. Leng is Executive Vice President and Executive Partner of the Duncan Financial Group, a Faculty Member of the Institute of WorkComp Professionals, and author author of the International Best Sellers-The Laws of Insurance Attraction and Turning Premiums Into Profits, as well as Stop Being Frustrated & Overcharged Year After Year By Your Workers’ Compensation Program.

David is a 30 year veteran of the Risk Management and Insurance industry. He is regarded as one of the brightest minds in the industry due to his unique Risk Profile Improvement Process, which identifies, controls and reduces the risk factors inherent in any business that drive costs to an organization’s bottom line and hinders employee productivity. Since 2004, David has saved his clients well over $42,000,000 in premiums and overcharges.

David was awarded the Advisor of the Year for 2008 by the Institute of WorkComp Professionals and is a frequent contributor to Dynamic Business, Environmental Health & Safety magazines, and has been published in several other periodicals and association newsletters.

David, who has 30 years experience specializing in Risk management and Workers’ Compensation, is an alumnus of Penn State where he received a Bachelor of Science in Insurance and Risk Management. His professional designations include Certified Insurance Counselor (CIC), Certified Risk Manager (CRM) and Charter Property Casualty Underwriter (CPCU), Certified Benefits & Wellness Advisor (CBWA), and he’s been designated a Certified WorkComp Advisor (CWCA) by the Institute of WorkComp Professionals.

David is Co-Founder of Keystone CompControl, the nation’s largest single network of Workers’ Compensation specialists, and is one of only 14 nationwide Level-5 Advisors of the Institute of WorkComp Professionals; and was asked to join the faculty of the Institute of WorkComp Professionals in 2012.

David is a frequent speaker for the Westmoreland HR Association, the National Workers’ Compensation Symposium, Hardwood Manufacturers Association, The Wood Products Manufacturing Association PA Society of Public Accountants, SMC Business Councils, as well as other organizations.

David spends his leisure time boating in the summer and skiing in the winter with his wife, Lynn, and their two children, Alizabeth and Luke. David and Lynn are active members of Emmaus and Autism Speaks, organizations that help support individuals with special needs, including their son Luke, who was diagnosed with Autism at the age of 18 months. David’s hobbies include woodworking and ice hockey, as well as donating considerable time to his local high school by helping to design and build sets for their musical productions.

Steve Tade CWCA, MWCA

Steve is an Ag guy. He graduated from the University of Missouri, Columbia with a degree in General Agriculture and minor’s in animal science and economics. For the next couple of years he worked for MFA, a large coop, in feed, grain and livestock equipment sales.

Installing Winter-Dent’s 20 step trademarked Workers’ Comp process, COMPWORKS Midwest™, Steve helps business owners take back control of their Workers’ Comp insurance. Once in control, Steve works with the business to maintain control and keep errors and overcharges from sneaking into the process.

Steve has been able to find and fix errors in out of control Workers’ Comp programs and recover in excess of $50,000 for individual employers.

Family, horses and hunting occupy Steve’s off hours.

Teresa Long, CWCA

Institute of WorkComp Professionals
Director of Injury Management

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Teresa’s experience includes 14 years as Workers’ Compensation Claims Manager for Walt Disney World and most recently Vice President of Risk Management for Sarasota, FL-based Unisource Administrators, Inc., managing general agent and third party administrator, where she was responsible for client services for all professional employee organizations, large deductible and self-insured clients and product development. She was also vice president of Sarasota International Risk & Insurance Services (SIRIS, a third party claim administrator for self-insured and large deductible clients), a subsidiary of RISCORP, a Florida domiciled insurance company.

Teresa was also instrumental in the founding of the Association of Workers’ Compensation Claims Professionals (WCCP) and a Board Member and regular speaker for the Florida Workers’ Compensation Institute for over 20 years.

Teresa joined the Institute of WorkComp Professionals in 2008. She expanded and improved the Injury Management module. She currently works with 30 insurance carriers and their workers’ comp claims adjusters in several states to find ways to keep the focus on her clients’ workers’ comp claims and keep the claim moving through the system to a timely closure.

Teresa has been on both sides of the fence and has true empathy for what they have to deal with. She is passionate about getting results and solving problems.

Don Phin, Esq

Great HR

Don Phin has been the Intitute’s HR guru since 2002. Don has been a California employment practices attorney since 1983. He litigated employment and business cases for 17 years, quitting when he figured out that nobody wins a lawsuit. Since leaving litigation, he has written numerous books and presented more than 500 times to executives nationwide.

Don was the founder of HR That Works and is a catalyst for the Great HR program. Now in his “wisdom sharing years,” Don loves coaching executives and insurance agents and investigating challenging workplace problems.

Don is passionate about the success of people, culture, and process and he believes the human resources group is the catalyst, the prime agent for an organization to change and succeed. As an employment attorney, he helps companies avoid compliance problems and other issues that get in the way of doing great work. As a coach, he helps HR executives become better leaders, make better decisions, and produce better results. As an investigator, he helps companies get to the truth of their circumstances by conducting independent and thorough investigations. As an author, he has self-published several books suited for leaders and companies seeking to create and foster strong workplaces with strong workforces.

In all rolls, Don continues to inspire and encourage.

Karla Diamond, CWCA

Institute of WorkComp Professionals
Director of Communications

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The common sense and control person, Karla sees through the clutter to the core. She provides the litmus test for what is offered, organizes the flow, arranges the Graduate Symposium, and provides clear “outside of the forest” thinking.

Need some of the Institute’s point-of-sale marketing pieces? Send Karla a high-resolution copy of your agency logo and your picture, along with your contact info and she’ll make them yours. Should you not see what you’re looking for at MyAdvisorTools.com, or if you have an idea for a different type of piece, let Karla know and she’ll work with you to create just what you need.

Karla was creator and editor of the family services prayerbook, Mishkan T’fila haMishpaha, Celebrating 125 Years: Congregation Beth HaTephila, both for Congregation Beth HaTephila in Asheville, as well The Stanford Family: A Southern Century, Volume 1 — Revolutionary Era, Volume II — Civil War Era.

Karla has owned a travel agency and excess and surplus lines insurance brokerage that administered contractor, high-value dwelling and earthquake insurance programs in California. She sold the travel agency and wholesale brokerage before moving to North Carolina in 1997.

Karla has an innate skill to separate theory from reality.

Amanda DiamondRing, CWCS

Institute of WorkComp Professionals
Chief Financial Officer
Director of Conference Services

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Amanda joined the Institute in May 2004 and immediately started streamlining internal processes, plans and implementation. Amanda organizes the Institute at Sea, in-person Institutes and Symposiums. She travels far and wide (via Internet and site inspections) to discover comfortable and convenient locations for meetings. Then she negotiates, negotiates, and negotiates. Though she doesn’t book your hotel reservations for you, she is ready and willing to work with venues on your behalf should any question or problem arise with your booking.

Amanda controls the Intitute’s accounts receivable and is on hand to answer any questions about billing and payment options.

Amanda graduated from Sweet Briar College with a BA in Italian Studies. While attending SBC, she worked at the college’s early learning center and upon graduation promptly went to work in her first love, early childhood education. She subsequently received her Masters in Education and was a founding board member of Maccabi Academy in Asheville and taught religious school for over 15 years. She is currently on the education committee at Congregation Beth HaTephila and the Koontz Intermediate Advisory Committee.

Steve White

Steve White PR

Steve White has been the PR guy for the IWCP since 2005, but he’s been involved in media and marketing for going on 25 years, logging service time with both major corporations and leading advertising agencies. He’s been on both sides of the editorial playing field; serving as an editor of a leading trade publication and a frequent writer for major newspapers, to working with newspaper and magazine editors in placing his client’s articles in close to 100 publications. Editors return his calls and emails.

And in a world where the written word has become diluted by emails, text messaging and twittering, Steve knows his way around a well-constructed sentence and paragraph, creating communications — articles, press releases, printed newsletters, e-bulletins, ad copy writing — that grab an editor’s attention.

But it doesn’t end there. Media campaigns, advertising, event planning, websites, it’s all part of Steve White’s multi-faceted resume and a long track record that can help amp up your agency’s image and bottom line.

Rescue, CWCA

Institute of WorkComp Professionals
Director of Investigation and Recovery

Rescue, the Institute of WorkComp Professionals’ mascot, helps you alert business owners to the hidden costs by sniffing out overcharges and mistakes in the workers’ compensation system.

Once you discover the exact hidden costs and overcharges, and confirm a mistake-free program, Rescue stands guard to prevent future workers’ compensation problems (with your diligence and advice, of course) and helps you manage the program to the lowest possible cost.