Working with the claims adjuster
As WorkComp Advisors, we are your advocate with the claims adjuster. Today, claims adjusters have overwhelming workloads, fewer support resources and less training. Furthermore, about 60% of the claims flow through the system smoothly, 20% need a nudge and another 20% are just plain hard.
Knowing when and how to work with adjusters is critical to be sure that the claim is handled in the most appropriate way to get results and that there is the appropriate reserve on the claim. Effective, timely and organized communication is key. As the employer, you have more information than the adjuster. Be sure to communicate all the details in a thorough and concise way. If something changes, let us know immediately.