Four Keys for Training Supervisors Training and accountability for workcomp injuries cuts lost days, reduces injuries, improves injury outcome and decreases workers’ compensation costs. Owners, executives and top managers must consistently and repetitively communicate the following four key points so that supervisors understand the larger context of RTW and productivity improvement: • Why it is in the company’s interest for injured/ill employees to work during their recovery. • Why it is important for injured/ill employees to be treated firmly, fairly and kindly in their workgroups. • That supervisors will be held accountable for managing these situations effectively. • That supervisors are being trained in order to improve their comfort/skills at managing the situation created by injured/ill/ recovering employees.