Important studies:
Workplace practices affect employee engagement and health
The federally funded research group, Work, Family & Health Network,
studies how employers can keep their employees healthier, engaged in
their work, productive and less likely to quit. Their initial findings
underscore how change in the workplace can benefit employees’ health
and an employers’ bottom line. These changes revolve around three
key factors:
- Increasing employees’ sense of control over the time and timing
of their work
- Improving supervisor support for work and family balance
- Changing the culture to focus on the results of the work that matter
most for business
While employers have cut back in many areas during this challenging
economy, over 80% maintain the workplace flexibility they offer and many
are increasing it during the recession. Training supervisors to be supportive
of employees’ family and personal lives is key to higher job satisfaction,
better physical health and lower turnover, according to the researchers.
Training focused on providing emotional and structural support, modeling
healthy behavior and working with other managers. Emotional support can
be as simple as showing an interest in an employee’s life and recognizing
outside responsibilities. Structural support can involve applying policies
creatively to meet the individual’s needs, such as avoiding work/life-scheduling
conflicts. Working with other managers might involve interdepartmental
cross training as a way to address work/life issues.
Workers’ engagement levels drop
While productivity levels have improved, a May 2009 survey by Watson
Wyatt and WorldatWork found that the cost cutting actions by employers
have contributed to a sharp decline in the morale and commitment of
their workers, especially top performers. The 2009/2010
U.S. Strategic Rewards Survey found that engagement levels for
top performers plunged almost 25% since 2008 and 29% are less confident
in management’s ability to grow the business.
Take away
Engaged and committed workers contribute most to long-term profitability.
Monitoring morale and understanding the needs of the workforce boosts
productivity and employee health.
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