Recognizing fatigue:
an “invisible epidemic” adversely affecting the bottom line
While the effects of fatigue have long been a major issue
in the transportation industry, the problem has not received much attention
in other industries. Yet, as Americans become increasingly a 24/7 society,
fatigue is permeating workplaces across the country. According to research
in the Journal of Occupational and Environmental Medicine, almost
40% of American workers experience fatigue.
According to the study led by Judith Ricci, total lost productive time averaged
5.6 hours per week for workers with fatigue, compared to 3.3 hours for their
counterparts without fatigue. Ricci describes fatigue as an “invisible
epidemic” because it is hard to recognize and often goes unnoticed.
However, fatigue reduces a worker’s ability to function, results in
lower productivity and increases the chance of accidents and injuries.
Among those surveyed, the problem was more prevalent with women and with
shift workers. Furthermore, workers who have one or more of nine particular
health conditions – pain, digestive problems, depression, cold, flu,
asthma, cancer, heart disease and diabetes – have more lost productive
time.
According to Bill Sirois, VP and COO for Circadian Technologies, Inc., a
research and consulting firm, the issues relating to sleep deprivation are
becoming increasingly significant in the retail and emergency services sectors
where the 24/7 service mentality has become the norm.
The U.S. Department of Labor notes that the symptoms of fatigue, both mental
and physical, vary and depend on the person and his or her degree of overexertion.
Some examples of fatigue include:
• weariness
•
sleepiness
•
irritability
•
reduced alertness, lack of concentration and
memory
•
lack of motivation
•
increased susceptibility to illness
•
depression
•
headache
•
giddiness
•
loss of appetite and digestive problems
Identify problem
and craft solution
Workers who perform repetitive tasks
For workers who perform repetitive tasks, insufficient rest time increases
the potential development of musculoskeletal disorders. In addition to adequate
break time, the National Safety Council recommends that for static work,
employers should change positions frequently and use fixtures or a vise.
Awkward postures can increase fatigue and discomfort to the muscles and
joints. To avoid this, position displays or work surfaces for easy viewing,
use power tools in lieu of rotating the forearms, adjust work surfaces to
elbow level and arrange the work station so that the most frequently used
articles are within easy reach.
Shift workers
Workers who have shifts between 3 am and 6 am are at 15 times greater risk
for automobile and industrial accidents according to Bill Sirios. Noting
that it takes the human body two weeks to become adjusted to a schedule,
the National Sleep Foundation recommends that people try to stay on fixed
shifts and either stay away from rotating shifts or work them only every
two weeks.
Furthermore, employees and management need to be educated about the impact
of shift work on sleep-wake cycles and how to recognize the signs of fatigue.
The National Highway Traffic Safety Administration suggests encouraging
sleep before working a night shift rather than sleeping directly following
work as well as time management strategies to help shift workers become
more efficient with hours awake so they can get proper sleep.
Truck drivers
One-third of truck drivers are said to have a sleep disorder, according
to the National Sleep Foundation. Sleep apnea syndrome – a health
condition in which breathing stops periodically during sleep – affects
18 million people in the U.S. Developing and implementing objective criteria
for screening employees for sleep apnea and having a process to treat it
will reduce preventable accidents, absenteeism and improve health costs.
Women
While work/life programs aimed at helping employees balance their work and
personal responsibilities are valuable to all employees, women are the predominant
caregivers and can benefit significantly from child care initiatives, elder
care programs, and alternative work arrangements.
Other suggestions include allowing employees to take a short walk, take
a break even if not scheduled, incorporate bright colors and creative lighting
to make the workplace more stimulating, develop alertness monitoring programs
to do spot testing, evaluating work schedules, and allowing employees to
take a 15 minute power nap. A recent study published in Chest found that
smoking leads to poor sleep; thus, anti-smoking programs can also help.
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